Contact us

Best for anything where you need to paste an error message or describe the steps to reproduce.

Best for short questions about using the app. This is our only support account.

These two are the only channels. We do not offer phone support or web chat. Any account presenting itself as Redoubtline support anywhere else has nothing to do with us.

Including these makes it faster

Your account email address (or say that you are using it as a guest)
What you are seeing, and when it started
The app version, under Me → About
If it concerns a route, the results of the connectivity test

Never send your password in an email or a message. We will never ask you for it, under any circumstances.

You do not need us for these

Deleting your account: Do it yourself under Me → Account → Delete account. Immediate and permanent.
Password recovery: Reset it yourself from the sign-in page with a code sent to your registered email address.
Terms and policies: The full texts are behind the two links in the footer, and a copy ships inside the app.