Redoubtline Terms of Service

Effective date: 13 August 2026

Last updated: 13 August 2026

These Terms of Service ("the Terms") form the agreement between you and Redoubtline ("the Service", "we", "us") governing your use of the Service. They apply to the Redoubtline iOS application and the account system that goes with it.

Redoubtline is operated by BATESON MANUFACTURING & DESIGN, LLC, a limited liability company registered in the State of Texas, United States, which is your counterparty under these Terms. You can reach us at support@redoubtline.com.

Please read these Terms in full before registering or using the Service. Creating an account, ticking the consent box, or starting to use the Service means you have read, understood and agreed to be bound by these Terms. If you do not agree with any part of them, please do not use the Service.

1. About the Service

1.1 What it is

The Service is a network transport and acceleration service. Through relay nodes distributed across a number of countries and regions, it provides your device with an encrypted network channel that improves connection quality and transport stability across networks, and protects your communications at the transport layer from being observed by intermediate network hops.

1.2 What it is not

The Service is a neutral transport channel. We do not produce, edit, recommend or host any of the content you reach through it;

The Service offers no guarantee of anonymity. It prevents the transport path from being observed, but it cannot make you anonymous on the internet, nor prevent you from revealing your own identity to the sites and apps you visit;

The Service is not a data storage or backup service. We do not hold any of your data in safekeeping.

1.3 Availability

Network transport services are affected by many factors outside our control, including carrier link quality, interference and blocking by intermediate networks, restrictions imposed by the destination site itself, and the network conditions where you are. Therefore:

We do not — and could not — promise that the Service will be usable without interruption or obstruction in every region, at every time, on every network. We do undertake commercially reasonable efforts to keep the Service available, and to make adjustments promptly when a node misbehaves.

2. Accounts

2.1 Eligibility

To use the Service you must be 18 or over and have full legal capacity. If you do not meet this requirement, please do not register.

You must also ensure that: the law of your country or region does not prohibit you from using this kind of service; and you are not on a trade sanctions list, in an embargoed country, or on a restricted-party list of the United States or any other applicable jurisdiction.

2.2 Account rules

Accounts may not be shared, lent, given away, transferred or resold. Account entitlements are for your own use, on a reasonable number of your personal devices.

We impose a reasonable limit on the number of simultaneous connections per account. Connections beyond the limit may be refused or dropped.

2.3 Account security

You are responsible for keeping your password safe, and for using a password you do not reuse on other sites.

Everything done through your account is treated as done by you, and you bear the corresponding responsibility.

If you find your account compromised or behaving abnormally, change your password immediately and notify us. Losses caused by your own actions (leaking your password, signing in on an untrusted device, giving your credentials to someone else, and so on) are yours to bear.

Our staff will never, under any circumstances, ask you for your password.

3. Account entitlements

3.1 How entitlements are obtained

This app and its service are provided to users free of charge. The app offers no facility to purchase any goods or services, displays no prices, and collects no payment of any kind.

You can use the service without registering: on first launch we generate a random identifier for this installation, and use it to provide route access and meter your traffic usage. You may also register an account free of charge to receive a larger monthly traffic allowance.

Your current traffic allowance, usage and reset date are as shown on the account page inside the app.

3.2 Usage and fair use

Traffic allowance is measured per metering cycle and resets each cycle according to the applicable rules, and unused traffic does not carry over to the next cycle (unless expressly stated otherwise).

We reserve the right to apply rate limiting or other technical measures to clearly abnormal usage patterns — sustained full-rate consumption generated by automation, bulk relaying for profit, and the like — in order to protect other users' normal use.

3.3 Termination of entitlements

Entitlements terminate without compensation in any of the following cases: the validity period expires; you delete your account; your service is terminated for breach of these Terms.

4. What you must not do

You undertake not to use the Service for any of the following, and not to help or condone anyone else doing so:

4.1 Unlawful and criminal activity

Fraud, gambling, money laundering, pyramid schemes, or trading in prohibited or controlled goods;

Producing, distributing, storing or trading any material involving child sexual exploitation — we have zero tolerance for this; the moment we find it we terminate the service and cooperate with investigations as the law requires;

Infringing others' intellectual property, trade secrets or personal rights;

Anything else prohibited by the law where you are or where the destination service is located.

4.2 Endangering network security

Port scanning, vulnerability probing, brute-forcing, or unauthorised access to others' systems;

Launching or taking part in denial-of-service (DoS / DDoS) or amplification attacks;

Sending spam or bulk unsolicited commercial messages, or running open relays or open proxies;

Spreading viruses, worms, trojans or other malicious software;

Large-scale scraping or harvesting of others' data, or using automation to circumvent others' access controls.

4.3 Abuse and resale

Reselling or distributing the Service, or using it as the basis for offering relay, proxy or acceleration services to third parties, whether for payment or free;

Setting up secondary proxies, public nodes or shared pools, or distributing, publishing or selling node information in any form;

Leaking, publishing or transferring your subscription link, node configuration or account credentials;

Registering accounts in bulk by automated script in order to obtain additional traffic allowance.

4.4 Interfering with the Service itself

Attacking, scanning, reverse engineering or otherwise interfering with the Service's website, apps, APIs or infrastructure;

Circumventing or attempting to circumvent our metering, quota, authentication or risk-control mechanisms;

Accessing our website and APIs by robot, crawler or other automated means without our written permission;

Placing load on the Service that is clearly disproportionate to normal personal use.

5. Identifying and handling breaches

We identify breaches primarily through user reports, complaints from destination service operators, and clearly abnormal usage patterns.

5.1 Measures

Where a breach is found, we may take any of the following measures, singly or together, without prior notice:

rate or concurrency limits → suspension of service → termination of the account with a permanent bar on re-registration → cooperation with the relevant authorities where the law requires it.

5.2 Consequences

Where service is suspended or terminated for breach of these Terms, all remaining entitlements are forfeited, with no restoration and no compensation.

5.3 Appeals

If you believe a decision was wrong, you may appeal using the contact details in section 14, with an explanation. We will review it, but the outcome of that review is determined by us.

6. Changes, interruption and termination

1. We may adjust node distribution, protocol support, traffic allowance and feature set at any time, to keep up with changes in the network environment. Where a significant change affects existing entitlements, we will give advance notice wherever possible.

2. The Service may be briefly interrupted for maintenance, upgrades or capacity expansion. We will schedule such work at lower-impact times and give notice in advance wherever possible.

3. We are not liable for breach where interruption or termination is caused by force majeure, third-party infrastructure failure, network blocking, or legal or regulatory requirements.

4. We reserve the right to terminate all or part of the Service at any time. If our own decision to terminate leaves your entitlement unusable, we will deal with the remaining validity period in a reasonable manner.

5. You may stop using the Service at any time and terminate this agreement via "Delete account" in the app.

7. Disclaimers and limitation of liability

7.1 Provided as is

To the maximum extent permitted by applicable law, the Service is provided "as is" and "as available", without warranties or conditions of any kind, whether express, implied, statutory or otherwise. We specifically disclaim all implied warranties and conditions of merchantability, fitness for a particular purpose, title, quiet enjoyment and non-infringement, together with any warranty arising out of a course of dealing, course of performance or usage of trade.

Without limiting the above, we do not warrant that the Service will meet your requirements, that it will operate without interruption, that it will be free of errors or defects, that any defect will be corrected, or that it is absolutely secure.

Some jurisdictions do not allow the exclusion of implied warranties or conditions, so some or all of the above exclusions may not apply to you. Where an implied warranty cannot lawfully be excluded, it is limited in duration to the shortest period permitted by that law.

7.2 Content and use

We do not endorse and take no responsibility for any third-party website, app, content or service you reach through the Service; the risks and consequences of doing so are yours.

7.3 Limitation of liability

To the maximum extent permitted by applicable law, and regardless of the legal theory relied on — whether in contract, warranty, tort (including negligence), strict liability, statute or otherwise, and whether or not we have been advised of the possibility of the loss:

We are not liable for any indirect, incidental, special, exemplary, punitive or consequential loss, nor for loss of profit, revenue, business, data, use or goodwill, however arising;

Our aggregate liability arising out of or relating to these Terms or the Service shall not exceed US$100.

These limits apply even if a limited remedy set out in these Terms is found to have failed of its essential purpose.

Nothing in these Terms excludes or limits our liability where that liability cannot lawfully be excluded or limited. That includes liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, and for any other liability that applicable mandatory law does not permit us to exclude. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above may not apply to you in full.

7.4 Your responsibility

You are responsible for your own use of the Service. If your breach of these Terms or unlawful use of the Service causes us to face third-party claims, administrative penalties or other losses, you shall indemnify us.

8. Intellectual property

The intellectual property in the Service's software, interface, documentation, marks and name (including "Redoubtline") belongs to us or to the respective rights holders.

We grant you a personal, non-transferable, non-sublicensable, non-exclusive, revocable licence to install and use the app on devices you own or control. You may not copy, modify, decompile, disassemble or reverse engineer the app, remove any proprietary notice, or use the app for anything these Terms do not permit.

9. Apple-related terms

If you obtained the app through the Apple App Store, the following also apply:

1. Acknowledgement. These Terms are concluded between you and us alone, and not with Apple Inc. ("Apple"). We, not Apple, are solely responsible for the app and its content.

2. Scope of the licence. The licence granted to you in section 8 is a non-transferable licence to use the app on any Apple-branded product that you own or control, and as permitted by the Usage Rules set out in Apple's Media Services Terms and Conditions — except that the app may also be accessed and used by other accounts associated with you through Family Sharing or volume purchasing.

3. Maintenance and support. We are solely responsible for providing any maintenance and support services for the app. Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the app.

4. Warranty. We are solely responsible for any product warranties, whether express or implied by law, to the extent they have not been effectively disclaimed. In the event of any failure of the app to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the app to you (if any). To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the app, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty are our sole responsibility.

5. Product claims. We, not Apple, are responsible for addressing any claim by you or any third party relating to the app or your possession and use of it, including (i) product liability claims; (ii) any claim that the app fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy or similar legislation.

6. Intellectual property rights. In the event of any third-party claim that the app, or your possession and use of it, infringes that third party's intellectual property rights, we — not Apple — are solely responsible for the investigation, defence, settlement and discharge of that claim.

7. Legal compliance. You represent and warrant that you are not located in a country that is subject to a US Government embargo or that has been designated by the US Government as a "terrorist supporting" country, and that you are not listed on any US Government list of prohibited or restricted parties.

8. Who to contact. Any question, complaint or claim with respect to the app should be directed to Redoubtline using the contact details in section 14 of these Terms.

9. Third-party terms. You must comply with any applicable third-party terms of agreement when using the app.

10. Third-party beneficiary. Apple and its subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance of these Terms Apple has the right — and is deemed to have accepted the right — to enforce these Terms against you as a third-party beneficiary.

10. Privacy

How we handle your information is set out in the accompanying Redoubtline Privacy Policy, which forms an integral part of these Terms.

11. Changes to these Terms

We may revise these Terms from time to time. The revised version will be published in the app, and the "Last updated" date at the top will change with it. Where a change materially affects your rights or obligations, we will tell you separately by an in-app notice or by email.

Continuing to use the Service after a change is published means you accept the revised Terms; if you do not accept them, please stop using the Service and delete your account.

12. General

Severability: if any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in effect.

No waiver: our failure or delay in exercising any right under these Terms does not waive that right.

Entire agreement: these Terms together with the Privacy Policy constitute the entire agreement between you and us regarding the Service, and supersede all prior oral or written communications.

Assignment: you may not assign your rights or obligations under these Terms without our consent.

13. Disputes

Any dispute arising out of or relating to these Terms or the Service should first be raised with us using the contact details in section 14, and both parties will try in good faith to resolve it.

If it cannot be resolved that way, either party may bring proceedings before a court of competent jurisdiction. Nothing in these Terms affects the rights you have as a consumer under the law of the place where you live, including any right to bring proceedings in the courts of that place and any mandatory protection that law gives you.

14. Contact us

Email: support@redoubtline.com

Telegram support: https://t.me/redoubtline_bot

*This is the English version of this document. All language versions are intended to be equivalent; in case of any discrepancy, the Simplified Chinese version prevails.*